ModLearn Privacy Policy

Effective Date: January 5, 2026

Last Updated: January 7, 2026

This Privacy Policy explains how ModLearn (Owen Raisch d/b/a ModLearn) (“ModLearn,” “we,” “us”) collects, uses, shares, and protects information when you use our training content, learning enablement services, and software tools (collectively, the “Services”). The Services may be delivered through third-party platforms (for example, a learning management system operated by its provider), and your Employer may authorize ModLearn to administer or configure that platform on your Employer’s behalf.

If you access the Services through an organization, that organization is the ModLearn customer (“Employer”). Your Employer may have additional policies that apply to your workplace use of the Services.

1) Information We Collect

We may collect the following categories of information:

A. Account and Identity Information

  • Name, work email, employee ID or other identifiers your Employer provides

  • Role/permissions (e.g., learner, manager, admin)

B. Training and Usage Information

  • Course enrollments, completions, progress, quiz results/attempts, acknowledgements

  • Activity logs (e.g., timestamps, feature usage, content views)

  • Device and technical data (e.g., browser type, OS, approximate location derived from IP, user agent)

C. Communications

  • Messages you send to us (e.g., support requests), and our responses

D. Employer Content / Submissions

  • Content your Employer or its users upload or create in connection with the Services (e.g., SOPs, materials, comments), and associated metadata

E. Cookies / Similar Technologies (if applicable)

If we operate a website or software interfaces that use cookies or similar technologies, we may use them for authentication, security, and basic analytics.

2) How We Use Information

We use information to:

  • Provide, operate, and improve the Services

  • Authenticate users and administer access/roles

  • Deliver training and track progress/completions

  • Provide customer support and respond to requests

  • Monitor security, prevent fraud/misuse, and debug issues

  • Generate aggregated or de-identified analytics (e.g., overall completion rates)

  • Comply with legal obligations and enforce our terms

3) How We Share Information

We may share information in these situations:

A. With Your Employer

Your Employer can access information about your usage and training progress (including enrollments, completions, and results) for workforce training, compliance, and operational purposes.

B. With Service Providers

We use vendors to help run the Services (e.g., hosting, analytics, communications, customer support). They may process information on our behalf under contractual confidentiality and security obligations.

C. With Third-Party Platforms (e.g., LMS Provider)

If training is delivered through a third-party LMS or other platform, information may be processed within that platform according to the platform provider’s terms and policies and your Employer’s configuration. Your Employer may also authorize ModLearn to administer the platform on your Employer’s behalf (e.g., uploading content, configuring assignments, managing enrollments).

D. For Legal and Safety Reasons

We may disclose information if we believe it is reasonably necessary to comply with law, regulation, legal process, or governmental requests, or to protect the rights, property, and safety of ModLearn, our customers, users, or others.

E. Business Transfers

If we undergo a merger, reorganization, financing, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to a policy that continues to protect your information.

4) Data Retention

We retain information for as long as needed to provide the Services and for legitimate business purposes (e.g., audit logs, dispute resolution, security, and legal compliance). Your Employer may request deletion or export of certain data, subject to applicable law and contractual obligations.

5) Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6) Your Choices and Rights

Because the Services are provided through your Employer:

  • For most requests (access, correction, deletion), you should contact your Employer first.

  • If you contact ModLearn directly, we may refer your request to your Employer or require confirmation of authorization.

California Privacy Rights (if applicable):

If ModLearn is subject to the California Consumer Privacy Act as amended by the CPRA, California residents may have rights to request access, deletion, and correction, and to opt out of certain “sales” or “sharing” of personal information. ModLearn does not sell personal information in the ordinary sense. You can submit requests using the contact information below, and we may verify your identity and/or your Employer authorization.

7) Children’s Privacy

The Services are intended for workplace users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will take appropriate steps.

8) International Use

If you access the Services from outside the United States, your information may be processed in the United States or other locations where we or our service providers operate. By using the Services, you understand that information may be transferred to these locations.

9) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are material, we may provide notice through the Services and/or require re-acknowledgement where appropriate. The “Last Updated” date indicates when it was most recently revised.


10) Contact Us

ModLearn (Owen Raisch)

Email: owen@modlearn.ai

Address: 520 Westlake Dr., West Sacramento, CA 95605